Privacy Policy

Effective: 26 August 2026

1. Information we collect

Depending on how you use LiveIt, we may collect:

• Account information, including your name, email address, username, phone number, profile image, and account identifiers.
• Authentication information used to create, secure, and access your account, including information received when you use Google Sign-In.
• User content, including photos, videos, captions, events, invitations, and interactions such as likes.
• Technical and security information, such as IP address, device or app information, request logs, and information needed to prevent fraud and maintain service security.
• Information you submit through support or account-deletion requests.

LiveIt may request access to photos and videos on your device so you can choose media to upload. Media is uploaded only when you select it and take an action to share it through LiveIt.

2. How we use information

We use personal data to:

• Create, authenticate, and manage accounts.
• Provide event, invitation, media-sharing, notification, and social features.
• Verify email addresses or phone numbers and communicate service-related information.
• Operate, maintain, troubleshoot, and improve LiveIt.
• Protect users, investigate abuse, prevent fraud, and secure the service.
• Comply with applicable law and enforce our legal rights.

3. Lawful bases

Where the Nigeria Data Protection Act 2023 applies, we process personal data as necessary to provide our services and perform our agreement with you, based on your consent where required, to comply with legal obligations, and for legitimate interests such as service security and fraud prevention, provided those interests do not override your rights.

4. How information is shared

We may share information:

• With people you invite or interact with through LiveIt, according to the features you use.
• With service providers that host, secure, support, or help operate LiveIt.
• With Google when you choose Google Sign-In or submit an account-deletion request through Google Forms.
• When required by law, legal process, or a competent authority.
• To protect the rights, safety, and security of LiveIt, its users, or others.

We do not sell personal data or use it to serve third-party advertising.

5. International processing

Our service providers may process information in countries other than your country of residence. Where required, we use appropriate safeguards for cross-border transfers and require providers to protect personal data.

6. Data retention

We retain personal data only for as long as necessary to provide LiveIt, fulfil the purposes described in this policy, and meet legal, security, fraud-prevention, and dispute-resolution requirements. Retention periods depend on the type of information and why it is processed.

7. Account and personal-data deletion

You may request deletion from the Account section in the LiveIt app or by using our account or data deletion request form. You may request deletion of your entire account and associated data, or deletion of specific personal data while keeping your account active.

We will acknowledge and respond to requests without undue delay and normally within 30 days after verifying account ownership. If a request is unusually complex, additional time may be required, and we will notify you of the reason and expected completion date.

When an account is deleted, we delete or anonymise the personal data associated with it. We may retain limited information where reasonably necessary to comply with Nigerian law, prevent fraud or abuse, maintain security, resolve disputes, or establish, exercise, or defend legal claims. Retained information will be restricted, used only for those purposes, and deleted when the applicable reason or retention period ends.

8. Your rights

Subject to applicable law, you may have rights to be informed, access your personal data, correct inaccurate data, withdraw consent, object to or restrict processing, request portability, and request erasure. You may also complain to the Nigeria Data Protection Commission.

To exercise a privacy right, email contact@liveit.app. We may request information necessary to verify your identity.

9. Security

We use reasonable technical and organisational safeguards designed to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

LiveIt is not directed to children under 13. If you believe a child has provided personal data without appropriate consent, contact us so we can investigate and take appropriate action.

11. Changes to this policy

We may update this policy when our services or legal obligations change. We will publish the revised policy here and update its effective date.

12. Contact us

For privacy questions or requests, contact LiveIt at contact@liveit.app.